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About Hotel Rosemarie
Our promise
We are committed to creating a space where service comes from the heart- Serbisyong may Puso.
Guided by our ROSE values, we strive to make every guest feel seen, respected, and genuinely welcomed.
- Respect - We treat every guest with geniuine courtesy, dignity, and attention.
- Time and Organization - We value your time by staying prompt, prepared, and efficient.
- Service from the Heart - We go the extra mile without being asked, offer help with sincerity, and treat you like family.
- Excellence by Example - We lead by example, giving our best no matter the task.
At Hotel Rosemarie, your comfort and trust mean everything to us. That’s our promise, and it’s one we keep, every single day.
Presentations
Terms of stay
Standard check-i time is 2:00 PM and standard check-out time is 12:00 NN. All times are based on local Philippine Standard Time (PST).
Your booking is confirmed once a confirmation email has been sent to you containing the booking details and a valid confirmation number.
| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation |
(a) Standard Rate (Flexible) - Free cancellation up to 48 hours before 18:00 PM on the day of arrival. Late cancellations or no-shows will be charged one night's stay. (b) Non-refundable (Restricted) - This booking is non-refundable and fully charged at the time of reservation. No cancellations or changes are allowed. (c) Group Bookings (3+ Rooms) - Cancellation terms vary for group bookings. please contact the hotel directly for group cancellation policies. (d) Third-Party Bookings - Cancellations must be made through the platform where the booking was made (e.g., Agoda, Booking.com). |
Сancellation policy
(a) Standard Rate (Flexible) -
Reservations may be cancelled without charge up to 48 hours before 18:00, Philippine Standard Time, on the day of arrival. However, if the reservation is guaranteed with a valid card (credit or debit) and the guest fails to cancel or show up, a charge equivalent to one night's stay will apply. If the booking is for multiple nights, only the first night is charged.
(b) Non-refundable (Restricted) -
Fully pre-paid bookings under this rate are non-refundable, even if cancelled before before the day of check-in. The total cost for all room nights will be charged directly after your reservation is made.
(c) Group Bookings (3+ Rooms) -
Group bookings of 3 or more rooms require a 50% downpayment to confirm the reservation. The balance must be fully settled at least 3-7 days before arrival.
- Cancellations made 14 days or more before the check-in date: Are eligible for a full refund of the down payment.
- Cancellation made 7-13 days or less before check-in: Will forfeit 50% of the down payment.
- Cancellations made less than 7 days before check-in or in the case of a no-show will result in forfeiture of the entire down payment.
(d) Third-Party Bookings -
Reservations made through third-party platforms (e.g., RedDoorz, Booking.com, Agoda) are subject to the cancellation terms set by the third-party provider. Any cancellations must be processed directly through the third-party platform used for booking.